About Kirryn Zerna
In the age of AI, your greatest competitive advantage is still human.

The Strongest Brands Are Experienced Through People
CSP | LinkedIn Top Voice | GAICD | Trusted by Westpac, Woolworths, Wella, Carsales and Thermomix
As technology transforms the way we work, the human experience has become one of the greatest competitive advantages an organisation can build. Trust. Belonging. Leadership. Customer experience. They’re all created through people.
That’s why this work has never mattered more.
Kirryn Zerna CSP is a keynote speaker, writer and creator of The Connect Effect—a practical framework that helps organisations build trust, create alignment and turn stronger human connection into better business performance. Through her keynotes, she helps leaders see—and strengthen— the everyday moments that shape whether people choose to collaborate, contribute, follow, buy and stay.
Before stepping onto the conference stage, Kirryn spent more than 20 years in corporate communications, leadership and organisational transformation, advising CEOs and leading communication and engagement initiatives impacting more than 40,000 employees across corporate, government and SME environments. Today, she also serves as a Non-Executive Director on two boards and Chairs a People & Culture Committee, bringing a governance perspective to leadership, culture and organisational performance.
That combination of executive experience, board leadership and keynote speaking means every presentation is grounded in the realities leaders face every day—not just leadership theory.
Kirryn is regularly booked for leadership conferences, sales kick-offs, customer experience events, association conferences and executive offsites. Trusted by organisations including Westpac, Woolworths, Wella, John Holland, Thermomix, SoftwareOne and Aussie Home Loans, she has delivered keynote presentations across Australia, New Zealand, Fiji and Argentina.
A Certified Speaking Professional (CSP)—the highest international accreditation for professional speakers—Kirryn is known for combining commercial depth with warmth, humour and practical ideas audiences can put into action immediately. Clients describe Kirryn as warm, commercially grounded and refreshingly practical, combining humour, research and memorable storytelling with keynote experiences that create conversations long after the event ends.
Credentials & Highlights
- Creator Of The Connect Effect
- Certified Speaking Professional (CSP)
- LinkedIn Top Voice in Communications
- Postgraduate qualifications – University of Sydney & Macquarie University
- Graduate, Australian Institute of Company Directors (GAICD)
- Non-Executive Director (2 boards)
- 20+ years’ corporate communications, leadership and transformation experience
- Delivered keynote presentations across Australia, New Zealand, Fiji and Argentina
Next Steps
Book a discovery call → 1300 751 883 or email info@kirrynzerna.com.
Resources
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