About Kirryn Zerna
Connection-Driven Keynote Speaker | The strongest brands of the future will be experienced through people.

The Strongest Brands Are Experienced Through People
Kirryn Zerna is a Connection-Driven Leadership keynote speaker who helps organisations turn trust, rhythm and human experience into positive performance and customer loyalty.
She brings more than 20 years’ experience across corporate communications, leadership and large-scale transformation — including work advising executive leaders through organisational change, mergers and engagement initiatives impacting more than 40,000 employees across enterprise and government environments.
Kirryn also brings a governance lens as a Non-Executive Director on two boards and People + Culture Chair, giving her a practical understanding of how trust, culture, risk and leadership behaviour are shaped inside real organisations under pressure.
Her work sits at the intersection of leadership, teams, sales, customer experience and brand experience. Through her signature framework, The Connect Effect — Trust, Tribe, Thrive, Kirryn helps leaders and teams make the invisible human dynamics of performance visible: the moment trust is built, the rhythm that makes a team feel like “us”, the handover that becomes part of the brand, and the repair that helps people move forward when change and complexity test the system.
She is regularly booked for leadership conferences, sales kickoffs, customer experience events, team offsites and industry conferences where organisations need to strengthen trust, improve collaboration, create consistent customer experiences and help people perform well together.
Her clients include Westpac, Woolworths, Wella, Carsales.com.au, Thermomix, SoftwareOne, Aussie Home Loans and the Real Estate Institute of Western Australia. She has also delivered internationally, including for Wella’s global customer event in Buenos Aires.
Known for her warmth, humour, commercial depth and memorable storytelling, Kirryn creates highly visual, practical keynote experiences that linger — leaving audiences with language, tools and moments they remember long after the event ends.
Credentials & Highlights
- Certified Speaking Professional (CSP)
- LinkedIn Top Voice in Communications
- Postgraduate qualifications – University of Sydney & Macquarie University
- Graduate, Australian Institute of Company Directors (GAICD)
- Non-Executive Director (2 boards)
Next Steps
Book a discovery call → 1300 751 883 or email info@kirrynzerna.com.
Resources
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